Auntie Anne's - Stones Corner Australia

These pretzels are so good ?I especially enjoyed the pepperoni nuggets I'd never had them beforeThe employees were really nice can't wait to go back and see them again ?

You wait forever here they never have anything ready . They should advise before you order that you will wait 20 mins for your

They intentionally do NOT make pretzels and will automatically give you pretzel nuggets because they are easier to make. Then they try to discourage you from ordering a pretzel because it will take 10 minutes. Happens now 3 separate visits.

If I could give zero stars I would.I’ll preface this by saying, I worked at auntie Anne’s as a teenager for my first job. I love their pretzels so much, and have continued supporting them into my adult life.But, In the past year or two their service has gone beyond downhill. At this location, the mall, no matter what the customer service is beyond terrible.Came here today. Asked for an original with honey mustard and almond pretzel. Was told they have no almond pretzels (which seems weird since in my experience, auntie Anne’s should offer a customer a time to wait if they would like for their pretzel to be made). Whatever. Asked for a cinnamon pretzel. The boy at the front put out pretzel nuggets. No, I didn’t want that since the last few times the whole bottom half of my cup is full of sugar. Apparently they didn’t have cinnamon pretzels either, with no offer for a time to wait. Said Nevermind, just the original and the honey mustard. “So two originals?” …. No.Finally paid. Was handed the pretzel. My husband asked “and can I get my honey mustard?”The boy up front said “that’ll be 1.79.” My husband asked “you never charged me for that?” To which your worker responded “you never asked for that.”We both had asked, multiple times.If you’re the manager, feel free to watch the camera for this: around 5:30PM today.You will see We walked away. And After rudeness every time we come to this location, and every other, I’m over it. Guess I’m a Wetzels girl now.

Ugggg. Should have read the reviews... But why??? How do you mess up a pretzel? Apparently you serve it not so fresh. They did good about exchanging it but for another not so fresh. Aunt Annie's had a good reputation with me. Never again... Also, not a fan of the pre-tip. Did not do me any good