Reviews

Up to this point, you have 557 appraisals from 6 website(s) on hand. The midpoint valuation for Pollo Tropical is 3.2, this indicates the restaurant is generally well received.

Overall Total Score
3.2 out of 5
Good | 557 reviews

What Mauricio Cardenas doesn't like about Pollo Tropical:
Short manager with 0 knowledge of what his doing, the skinny black Cuban gentleman cutting the chicken eating in front of me while I try to order this is crazy do they get food handlerClass at all? Do they really know what customer service is ? View all feedback. What Lero Kowalskii (Loalskii) likes about Pollo Tropical:
Great food, ordered a couple of times. But what's the point in choosing sauce while ordering, if you are not gonna put them anyway. First time they put at least one. Today there was no sauce at all. Number of order was 26407988272283648. Put sausec as separate items in menu perhaps? View all feedback.

Reviews from various websites

Restaurantji
3.0 ★ from 303 reviews
Blue
24.06.2024 - 18:20

I ordered a family meal with rice and beans .No beans it was more a soup. SmhI called to speak to speak to someone but good luck if they answer the phone !

Mauricio
24.06.2024 - 18:20

Short manager with 0 knowledge of what his doing, the skinny black Cuban gentleman cutting the chicken eating in front of me while I try to order this is crazy...

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Mayra
24.06.2024 - 18:20

Excellent place and the staff's attention is fantastic. Super respectful and helpful. The service is very fast, the food is delivered in perfect condition immed...

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Ignacio
24.06.2024 - 18:20

Just gonna leave this photo right here… what is that?!

Veronica
24.06.2024 - 18:20

This food is delicious, they maintain the flavor and attention.

Tripadvisor
3.4 ★ from 270 reviews

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