Minster Grill - Swale

As a first-time customer, I thoroughly enjoyed the pizza and the side order of fries was a pleasant surprise. The meal deals also seem to be good value, so I will definitely be trying one of those next time.

My family always orders from this restaurant, but tonight we decided to try delivery. We were surprised to see that we were overcharged by nearly £5, even though we were told that delivery was more expensive. The menu in the takeaway bag did not reflect the higher prices. The large kebab we ordered turned out to be much smaller than expected, with barely any salad included. When we called to complain, my wife was hung up on and rudely treated. We will no longer be customers of this restaurant and hope for the worst for them in the future. Their disrespectful behavior, particularly towards my wife, is unacceptable. If you want a decent salad pitta, I suggest ordering from somewhere else. I usually don't leave negative reviews, but people need to be aware of this poor experience.

I usually order from Pizza Direct, but decided to try Minster Grill since they had a buy one get one free offer on pizzas. Unfortunately, they messed up my order, so I called them and they promised to redeliver. However, when the delivery man returned, he not only rudely told us off but also took the pizzas with him. This is definitely not the best example of customer service. I will be sticking with the pizza company I am familiar with next time.

Staff are very helpful and the food is good and the price is fare The pizzas are a good buy you get one free

I get many takeaway kebabs from Minster Grill. Never kept waiting, the food is always delicious. Will go again soon