Reviews
What anonymous anonymous doesn't like about Urban Star:
I do not recommend dining at this establishment but if you do make sure to track your purchase- On December 10, they billed me as a single diner a 25% service fee. Management never returned my call regarding this charge and wasunavailable in the evenings for some reason. When their F&B director eventually reached out to me through email he only sent me a copy of the closed check and not a copy of the signed receipt-... View all feedback. What EBK Stew likes about Urban Star:
Marzia provided me the best customer service I have ever received in my entire life. She takes the utmost pride in her job goes above and beyond to make sure I was happy. If I’m being completely honest, she is single handedly carrying the reviews for this Hyatt hotel as a whole. She provided a 5 star experience I will come back just for her. Whatever she gets paid, it should be at-least triple! She is a first ballot... View all feedback.
Reviews from various websites
Great staff. Great drinks. Great food (esp Gulf Coast Shrimp on toast. yum! . Food can be a bit slow coming out but not overly bad.
Amazing Brisket Benedict but Melissa M made our visit even better! She was very attentive and engaging.....a top notch server!
I do not recommend dining at this establishment but if you do make sure to track your purchase- On December 10, they billed me as a single diner a 25% service f...
read moreMarzia provided me the best customer service I have ever received in my entire life. She takes the utmost pride in her job goes above and beyond to make sure I...
read moreShe was nice and very friendly. Looking forward to coming back.
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