Reviews
What Review Monkey likes about Umami Burger - Thousand Oaks:
went for a birthday told the server several times ... she brought out desert for other ppl not the bday boy (we had to ask for something for him) after we had discussed bringing out a bday dessert for him. I tipped well but I felt like I shouldn't have. View all feedback. What Carissa Bashirian doesn't like about Umami Burger - Thousand Oaks:
We used to enjoy dining at Umami but were let down by the recent menu changes. One disappointment was the removal of the Hatch burger. Despite this, the food we ordered was still enjoyable. Unfortunately, we were seated only on the outside patio, where we were told the heaters were in working condition. However, only one heater was functioning, leaving us feeling too cold. View all feedback.
Reviews from various websites
From the start, the host was very nice and accommodating. She engaged with us and helped find a perfect table. She even asked whose birthday it was. The food wa...
read moreHorrible quality. Hamburger tasted like a piece of cardboard. Onion rings, breading where was the onion. Way overpriced. Bring back the old Umami that was delic...
read moreGreat service, great food. A go to place on my list.
Much improved from when they first opened. The options have expanded and the burgers are varied and with interesting combinations. The maple covered bacon sweet...
read moreWent to birthday told the server several times ... she didn’t bring the Bday-Boy for other ppl (we had to ask for something for him) after we had discussed brin...
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read moreCustomers have a mixed opinion when it comes to the overall experience at the restaurant. While some diners have had issues with cold food and rushed service, others praised the delicious vegetarian options like the Impossible Burger and the tasty truffle fries. The restaurant has made improvements since opening, with expanded menu options and creative burger combinations. However, some customers have complained about slow service and management issues, such as broken reservation systems and delayed orders. Despite the mixed reviews, the general consensus is that the food is amazing, with fresh ingredients and full of flavor. Some customers have also noted friendly staff and enjoyable atmosphere, though there have been complaints about high prices and inconsistent service. Overall, the restaurant seems to have potential but needs to work on improving service and coordination to provide a better dining experience for customers.
Unique style of burgers, most are listed as two patties, but each is a thin patty, if you want it medium rare, they combine the two patties into one. The truffl...
read moreWent for a birthday told the server several times ... she brought out desert for other ppl not the bday boy (we had to ask for something for him) after we had d...
read moreFamily gathering before Civic Arts Plaza
Dinner before a play.
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