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Contribute FeedbackMost of the visitors of the Pollo Loco were very satisfied with the service, the average rating is 3.8.
What M Cat likes about Pollo Loco:
Large order to tide us over on a busy week. Fast efficient drive through. Macaroni cheese side was a surprise hit. Spanish rice was good with sauce (below). Coleslaw was sadly dry went uneaten. Note: We got way too many containers of the hot sauce needed more of the green goddess type. Where can we buy that! We both had a large horchata which was beyond bland watered down. Very disappointed. View all feedback.
What Christine Bayer doesn't like about Pollo Loco:
The chicken is as great as I remembered. I hadn?t been to a location in almost 10 years. This particular location has horrible service. Their website and front doors states they open at 10am but they didn?t open until after 11am. The people there were unapologetic and didn?t seem to care at all. They were standing outside working on the drive-thru menu windows when the drive-thru wasn?t even open and it wasn?t open e... View all feedback.
Sat in the buddy drive through line for about 15 minutes. Ordered the family meal. We picked it up without a glitch. When we got home, the food was okay except...
read moreUsed to be great a few years back. I?ve never had such bad customer service like this. The person who took the order sounded like she didn?t even want to work....
read moreFull Menu
The current list of dishes may be expanded on site to include seasonal specialties and weekly recommendations. In addition to a variety of menus, the menu also offers a assortment of beverages and typical house dishes. Additionally, the list of dishes also takes into account dishes and ingredients that have been positively highlighted by customers, even if these have not yet been entered.
Soups
Eggs & Pancakes
Salads
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Side Dishes
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