Paul - Feedback

Ordered a cake online with a personalised message. It was delivered on time and instructions followed perfectly. Cake was delicious too : ! Thank you

Love their famous chicken sandwich, and the pastries are great too! Only downside is the service. Staff members looked tired and indifferent for some reason. Be...

I pre-ordered a pistachio cake at this restaurant. The cake was quite dry and tasted somewhat stale, and the pistachio flavor was barely noticeable. I was also...

We waited in line for 10 minutes, but the staff ignored us and provided rude and poor service for no apparent reason.

Delightful French patisserie with a wonderful array of pastries to enjoy with a drink on site, or to go. They also do great tartlets and cakes (see birthday cak...

There may be staff issues but the coffee hot chocolate and cakes are simply the best I’ve ever had. The breads look amazing and the made up baguettes look v goo...

The staff were rude and very unwelcoming when I came here for lunch. I wouldn't recommend coming here. They looked at me and others like we were rubbish on the...

The competence of the employees in sending the cake I ordered for my sons birthday is absolutely unacceptable. Firstly they gave the incorrect cake to the drive...

Rude staff, with eye-rolling attitude, croque monsieur bland/dry and cold. Ps. Hot chocolate out of stock. Do not recommend this branch of Paul at all.

Rude staff who charged me for an item I didn’t order and refused to process a refund due to “technical issues”. They then tried to convince me to pay again beca...