Domino's Pizza - Trafford

The worst experience i have ever had with any food store. Embarrassingly awful and rude manager at the altrincham store. I called up to let her know that the pizza tasted like cardboard, the manager replied: ‘what do you expect you ordered thin base’. We accepted a wait of 3 hours for them to send a driver to pick up the order in order to get a refund (he was very respectful). My brother went to the store as she was very disrespectful to him on the phone also to give her advice as he is a fellow business owner her way of customer service was terrible but only arrogance prevailed. Never seen someone so rude closed minded. They only wanted to refund the price of half of the order as they said thats all that was given back, well of course we had already passed round the other half of the order we threw it away because it was inedible so we had returned what was left. We told her it is principal and respect we do not care about the money but at least apologise have some respect for us who have been customers for over 30 years. Would never eat there again. Awful service. Very disrespectful woman, shouldn’t be allowed to work for a day longer with her arrogance, attitude awful customer service. Embarrassing.

Disgraceful service. The last 5 deliveries have had missing items and they couldn’t care less when you call to inform, don’t offer any solutions just start shouting down the phone at you as if your not allowed to disturb them. Refuse to ever use dominoes central again.

Terrible service, I've been there twice and they had the same attitude. Never again. It's like they don't want to serve you at all. I would suggest to take better care of customers.

We found a metal screw in our dominos pizza and only by luck didn 't smash our teeth. It took 3 months, many emails a phone call to get them to even acknowledge this, and for them to collect it to 'investigate '. We were offered a refund at some point, then they took that back changed to a voucher, as if we 'd order from there again! Turns out this isn 't even the first time they dropped a screw on a pizza at a Dominos. Absolutely terrible customer service... If you 're hungry, you might as well try your tool box.

Ordered the £22 family deal and actually received a half eaten pizza!!! We have always received terrible food from this Dominoes branch so will now definitely stop ordering from them