Indian Castle - Tralee

I ordered food through Just Eat and chose to pay cash. The total came to £25.40, but when I arrived to collect my order, the man charged me £28. When I inquired about the difference, he explained that saag paneer does not come with pilau rice, despite the website stating that mains come with a choice of boiled rice, pilau rice, naan, or chips. He argued that saag paneer is not considered a main dish. I tried to show him the information on the Just Eat website, but he refused to listen or look at it. His behavior was very disrespectful and not how a customer should be treated. I will not be coming back to this restaurant and recommend others to avoid it if they do not want to be misled. I should have left without taking the food or paying. It is possible that he may not care about negative feedback, but I believe it is important to warn others.

The food at this restaurant is usually excellent, but last night my order took an hour and a half to arrive. Additionally, I paid for food that I never received, and when it finally did arrive, it was cold. I was not satisfied with the service.

Absolutely terrible service. Rude staff who didn’t cater to allergy needs and made our party of 10+ feel like a burden (yet treated other diners kindly), even though we booked the table in advance. One waiter actually told us there was too many of us to cater to, l (yet was happy to take our payment) Food was below average. Completely overpriced. Have never received such terrible customer service. Was so disappointed as heard good things about the place. Will never visit again.

I had a fantastic dining experience at Indian Castle in May 2021. We placed our order on Just Eat and were kept informed throughout the preparation and delivery process. For appetizers, I savored the delicious Chicken Chaad while my mom enjoyed the beautiful Garlic Mushrooms. For my main course, I tried the Pasanda Chicken with Boiled Rice and Peshwari Naan Bread, and it was incredibly tasty. It was my first time trying this dish and I was thoroughly impressed. My mom opted for the Chilli Masala Chicken, which was a bit too spicy for me but she loved it.

Outstanding Indian vegetarian food with incredibly delicious garlic naan. The best I've ever had, even in the US. The chickpeas were also very tasty. The owner was very friendly and accommodating. We also tried the kebab, which was good. We were on our way to Dingle and wished we had a fridge in our room so we could have taken some food to go.