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Contribute Feedback What Josue Hodkiewicz likes about Wingstop:
Placed an online order last night and I could not find the option to add a side of their cheese sauce, I called to make sure it was still available and the count lady that answered the phone was awesome! She assured me that I would receive my cheese if I placed my order online, and sure enough when it was delivered I had the sauce! Great customer service and absolutely wonderful attitude. Wish I would have gotten her... View all feedback.
What Sigmund Bogan doesn't like about Wingstop:
I love wingstop. The food is delicious, but they seriously got some straight up ghetto hood acting people working there at this location during the most times. All unprofessional loud, mean mugging greeting ppl walking in the doors to get there orders with attitudes stuff. all tattooed up acting like they're straight from the streets or fresh out the pen. Every time i go in that place i just want to quickly get my fo... View all feedback.
Cons: So we placed an online order, but they didn't make it until we arrivedI get it, this place is not in a great part of town.
The customer service is abysmal here. I called to place an order and was put on hold for 7 minutes.
Customer service is great I was late picking up my order and expressed my concern with it being cold even though it was the end of the night they remade me
I called right and asked for the wings to be done well. The other wingstops in Tulsa offer 3.5 or 8 mins well done, the 71st st location has simply a well made button. I was told that the cooking time would be 18 minutes, which is the normal cooking time. I moved up 13 minutes later and the wings were ready, so I know they weren't done well. I ordered celery as a side, received 4 long stems that had to be cut in half. The wings were fresh and seasoned, but extremely small, half the size of a normal wingette. I was also disappointed that they didn't have the freestyle drink station, they only offered diet coke as their sugar-free option. The place seemed to be run by teenagers, I will not return.
Wait over 30 minutes for my order. The girl who led the checkout was rude and played on her phone while we tried to make our order. There is no option but to give a star. If I don't even have the 1 star! The lobby was dirty and unlived. You told me I'm just waiting for Pommes. They gave me old pommes they just reheated. Will never be here again.