Reviews
As of current, you have 56 evaluations from 1 website(s) at your disposal. The midpoint review for Pollo Tropical is 2.8, denoting that that this restaurant has received mixed critics from its guests. The restaurant has received mixed reviews, with some customers experiencing issues with the food menu, payment options, operating hours, and customer service. Some have noted that the employees need training, and the management seems indifferent to customer concerns. Despite this, some customers have found the food to be good value for what they pay, especially praising the rice, beans, corn, and chicken option. Overall, the restaurant seems to have room for improvement in terms of service and consistency in food quality.
Reviews from various websites
This place is getting from a bunch of people who don't care, customer service is terrible. You never have anything in stock. I've never been in a pollen pot tha...
read moreCame online at this point after ordering food. At the car drive threw pickup and waited for 30 minutes before someone came out to say they closed where. I asked...
read moreI have no complaints with my to go order. I read some of these reviews and I can only think, Why are your expectations so with with a Spanish Fast Food joint. Y...
read moreEvery time I tried to order food from this facility. There's always a problem. Today 8/10/2022 they can not chicken just pigs and steak. In the past, they were...
read moreBad Customer Service.. And serve people like pigs.. Whoever is the owner or the administration of this location must drive by car to see how early they close th...
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