Reviews

Overall Total Score
3 out of 5
Good | 104 reviews

What Rita G likes about Costa Coffee:
Was there today 20th April between 12.00 and 1.00 and the two ladies who were working there and served me were amazing and really helpful. I accidentally spilt my hot chocolate and they came over straight away and cleared up and were so nice about it. Wish all your staff was as polite and helpful. Shame I didn't get their names. Can you thank them for me. View all feedback. What Mark Morgan doesn't like about Costa Coffee:
Told to leave after we walked in with an elderly (14 years old dog in a push chair. Staff couldn’t answer why having a dog in a push chair was any different to a child in a push chair given that our dog can’t walk so wouldn’t touch the floor at any point. Given the percentage of households with a dog now, it’s incredibly outdated to not allow well behaved dogs in. Go to Starbucks over the road, they welcome dogs : View all feedback.

Reviews from various websites

Tripadvisor
3.0 ★ from 57 reviews
Bill
16.10.2023 - 08:02

More expensive than other costs.with 3 staff who never stopped talking to each h other while serving me won't be back to this one for sure

Rita
16.10.2023 - 08:02

Was there today 20th April between 12.00 and 1.00 and the two ladies who were working there and served me were amazing and really helpful. I accidentally spilt...

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Will
16.10.2023 - 08:02

Just want to commend the staff at knights park costa .....I work in the retail.park and go in daily. They are currently understaffed and working many hours yet...

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Gary
16.10.2023 - 08:02

My 87 year old mother (in a wheelchair) and I selected sandwiches for toasting and, 10 minutes later, as we approached the till we were told we couldn't have th...

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Mark
16.10.2023 - 08:02

Told to leave after we walked in with an elderly (14 years old dog in a push chair. Staff couldn’t answer why having a dog in a push chair was any different to...

read more

The Costa location in Market Square received a mix of reviews, with some customers expressing disappointment in the service and drinks. However, others had positive experiences, praising the friendly staff and excellent service. Despite some negative feedback, regular customers vouch for the cleanliness, delicious food, and welcoming ambiance. In a different location, staff at Knights Park were commended for their hard work and pleasant demeanor, despite being understaffed. Overall, while some had issues with the Costa location in Market Square, others found the service to be exceptional and will continue to visit for the great coffee and friendly atmosphere.

GastroRanking-UK
3.0 ★ from 47 reviews

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