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Contribute Feedback What User likes about Steak 'n Shake:
Was surprised to find self service menu screens to place your order as opposed to talking to a real person. Was simple enough to figure out, and I felt like there 's no mistaking how I wanted my burger dressed?In spite of the cashier crash course, it was a pleasant experience. My burger was the best I 've had in a really long time, made exactly as I ordered.I highly recommend this restaurant for it 's cleanliness, ac... View all feedback.
What User doesn't like about Steak 'n Shake:
totally automated. if they ask for help, she'll get my fault. it took 25 minutes to get our food and the fries were cold. after 2 o'clock. the machine actually seeks a tipp. accepted to be a family place to not dine quickly. nothing fast and friendly about this. View all feedback.
Absolutely worst steak N-shake I've ever been, and I traveled all the time, they take forever for everything in drive threat. it should be fast to eat. if I wanted to wait 30 minutes for two milkshakes, I would have got a nice ice cream thief.
The food we got was OK, and the service was good! But were were very disappointed to find chicken fingers were not on the menu anymore, so we had to make a second stop to feed our younger kids who don't like burgers or hotdogs. Also my chili cheese fries had the tiniest bit of shredded cheese on them instead of the cheese sauce that's my favorite part!
The food we got was OK, and the service was good! But were were very disappointed to find chicken fingers were not on the menu anymore, so we had to make a second stop to feed our younger kids who don't like burgers or hotdogs. Also my chili cheese fries had the tiniest bit of shredded cheese on them instead of the cheese sauce that's my favorite part!
Totally automated. if they ask for help, she'll get my fault. it took 25 minutes to get our food and the fries were cold. after 2 o'clock. the machine actually seeks a tipp. accepted to be a family place to not dine quickly. nothing fast and friendly about this.
Not sure why there is always a problem with this restaurant, but the order in the drive through is never easy or fast (and, I understand that they advertise that they cook to order, but there are restaurants that they can go and eat faster than the order of this restaurant). today I moved behind two cars to the line and was waiting for over 20 minutes to order a milkshake. I finally made it before the order-skiosk and waited for 17 of these minutes. After I was asked to wait and did for 17 minutes, I asked if I could order and was told to wait a little longer because they had some problems, so I left with five more cars waiting behind me. Maybe these customers have more luck than I have. I went and went down to the arby’s and ordered a shake and was in less than four minutes with shake in the hand, and two cars were before me.
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