Reviews
What User likes about Moe's Southwest Grill:
We decided to order dinner through Uber Eats, but unfortunately, there was a mix-up with our order and we received the wrong one. However, the manager went above and beyond by personally delivering our correct order to our house, which was 30 minutes away, without any issues. It's rare to experience such exceptional customer service like this nowadays! View all feedback. What User doesn't like about Moe's Southwest Grill:
This restaurant has the worst customer service I have ever experienced! They prepared the food according to their preferences, not mine. I ordered a stacker with steak and was only given a burrito. They didn't listen when I requested no beans on my daughter's children's meal, and still put beans in it. When I asked for a replacement, they refused and gave it only to the cashier. View all feedback.
Reviews from various websites
Always great service and food here! The new manager is always very friendly and welcome.
This particular location has very fresh produce, they order it on the daily basis instead of holding it in the fridge weeks at a time. The management are very k...
read moreAweful experience with this place. Had delivery and order was missing items food freezing cold and soggy, drink warm no ice. Spoke to manager he had every excus...
read moreThey really need to work on staffing during the rush hour. There is 1 guy that does almost all the orders and several others that seem to walk in circles. They...
read moreMoes is just an ok fast casual restaurant. Their toppings sometimes lack flavor and the meats are often unseasoned. I have tried different locations and it seem...
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