Bricco - West Hartford

Tried to have an early Mothers ' Day lunch today. Shortly after noon, the restaurant was about 50% empty. Three people stood at the hostess station inside, awaiting seating: a group of two, and me. Since there were abundant tables outside and my mother has difficulty walking, I left her outside while I went in to request seating. The hostess sat the first two, then a manager-type came over and said that they were going to put a pin in seating people. She told me that, even though I was already there, I would have to wait 15 minutes. I explained that my 87-year-old mum wouldn 't be able to stand outside for 15 minutes. I offered to sit inside. The manager refused to budge one bit. Finally, the hostess went out and pulled a chair from a table and put it IN THE SUN for my mother to sit on. It was over 80 degrees out, and they had plenty of shaded tables, but they expected her to sit there getting dehydrated until it was convenient for them. Obviously, we left, and had a lovely meal, outside in the shade, a few doors down at the Harvest Restaurant. If Restaurant Bricco cares so little about the health and safety of their customers, I wouldn 't want to know what goes on in the kitchen! I 'll certainly never attempt to eat there again. All we needed was a tiny bit of flexibility and consideration: a shaded table and a glass of water, but the manager was on a power trip and delighted in saying No.

Food and service is excellent but it gets really loud.

Food was delicious, from appetizers to entrees, and of course, dessert did not disappoint. The place was super accommodating last minute for our party of 9!

This place NEVER disappoints. I’ve been coming here for over 20 years and have never had a bad meal. I’ve never even had an ok meal. It’s always incredible. Food is consistently fresh and delicious from salads to entrees to pizza to dessert. The waitstaff is always accommodating and friendly. One of the best restaurants in the Hartford area.

Great meal! I got it to go. I had the ragu, my wife had chicken parm. We shared a ceasar salad. We will be back!