Steak 'n Shake - West Knoxville

Most of the customers of the Steak 'n Shake were very satisfied with the visit, the average rating is 3.5.

What Josue Castillo likes about Steak 'n Shake:
Everything has changed. The way you order food the way you get served the way you get charged. Doesn’t make sense to get charged extra if you just want one more thing of ketchup, but they did. It’s just another fast food joint to me now. View all feedback.

What Jeff Morhous doesn't like about Steak 'n Shake:
The manager was talking non-business on his headset so loud it was obnoxious. He was the loudest voice in the restaurant. Service is always slow but to hear the manager/grill cook loudly talking on his headset about anything but business made me wonder if they even cared I was there. View all feedback.