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Contribute FeedbackThe average evaluation for The Soft Spot is 4.4, which means that the customers have a very high opinion of this restaurant.
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4.9
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4.9
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City: Falkirk (near West Lothian), 1 Callender Riggs, FK1 1UZ, Falkirk, United Kingdom
"I have been reading the reviews about Casci's and must say the people writing negative reviews are talking absolutely rubbish. Gaynor and Chris are excellent hosts always got time for a chat and the food is always very tasty. My grandchildren love going to Casci's cafe they wouldn't go anywhere else."
4.8
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4.8
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City: Livingston (near West Lothian), 53 Almondvale S, Livingston, United Kingdom
"It was amaaazing hühnerburger and sooo tasty fries and salat. I and my brother enjoyed it really and the germ was so nice, it was a great joy to go there for lunch :3 will eventually recommend again or immerse in another time! ps: I hope they liked pictures on tracking card > her coffee wakes me at the end! 2 ps: many thanks for their friendly words and of course you can!"
4.8
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4.8
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City: Falkirk (near West Lothian), 5-7 Seaview Place, Falkirk, United Kingdom
Takeout, Wheelchair Accessible, Parking, Cash only
4.8
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4.8
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City: Falkirk (near West Lothian), Glen Farm, Falkirk I-FK1 3AA, United Kingdom
"Very friendly staff, good food and absolutely delicious ice cream. play areas and large open grass area to entertain the children. highly recommended."
4.8
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4.8
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City: Kincardine (near West Lothian), 15 Excise Street, Kincardine I-FK10 4LN, United Kingdom
"Went today for Mother's Day. Was given a complimentary glass of bubbly on arrival. Staff were all lovely and very efficient. We had citrus pesto linguine with salmon, haddock chips then tablet cheesecake with ice cream and iced chocolate parfait with raspberry sauce. Whole meal was delicious. Will definitely be back."
5
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5
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City: Edinburgh, City of (near West Lothian), 9 Cultins Rd, Edinburgh, City Of, United Kingdom, EH11 4DF, Edinburgh, City of
"Great food at good prices. Served by very friendly staff"
4.9
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4.9
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City: Livingston (near West Lothian), Almondvale Cres, Livingston, United Kingdom
Wheelchair Accessible, Cash only, Parking, Outdoor seating
4.9
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4.9
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City: North Lanarkshire (near West Lothian), 19 West Main Street, North Lanarkshire, United Kingdom
Vegetarian Friendly, Vegan Options, Highchairs Available, Accepts Credit Cards
4.3
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4.3
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City: West Lothian, 116 West Main Street, EH47 0QX, West Lothian, United Kingdom
"This place will blow your mind! There is sooo much to choose from. There are sweets, ice cream, waffles, pancakes, ice blasts, milkshakes and sooo much more! It tastes amazing and you can have any flavour you can think of! Go there and enjoy yourself."
4.4
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4.4
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City: West Lothian, Regent Centre, West Lothian, United Kingdom
"The food was good, but the service needs to be improved. We arrived and informed the staff of our reservation, but they did not seem to understand or acknowledge the reservation. Two different staff kept asking me to confirm how many people were in my party despite that information being on my reservation. We sat down at the far end of the restaurant, by the kitchen door, which meant we could be away from the noise of the groups at the front. Unfortunately, we were still disturbed by the loud shouting and screaming of those other groups, who were presumably drunk. For autistic people like me, loud shouting or screaming by others inside a confined space can be distressing. We were not given a drinks menu and assumed that the restaurant did not have one. We were told by the person taking our order that the restaurant had everything regarding drinks. We were about to state which drinks we wanted when that same staff member started listing all the general drinks they had, like beers, wine and soft drinks. The staff member spoke over one shy/quiet person in my party and insisted that she order wine, even though she did not want that. The lack of a drinks menu meant we did not know how much drinks would cost us. The staff member further confused my group by failing to clearly explain the portion difference between a side vegetable curry and a main one. The person who originally ordered the side curry felt pressured into agreeing to order a main vegetable curry because the staff member kept talking at her. After we ordered two portions of vegetable samosas as starters, we were told minutes later that we could only have one portion. It was unclear why. We felt rushed into deciding which alternative vegetable sides we wanted because we didn 't have the time or space to think, consider and discuss amongst ourselves whilst the staff member towered over and talked at us. After we paid the bill, we were approached by the same staff member who showed me a card of some type and insisted that I tap or scan it with my phone to leave a review. I got the impression that the staff member was going to stand, wait and watch me as I did this, which I found uncomfortable. I told the staff member that I would leave a review later. I don 't think it 's right to tower over your customers after they 've eaten to insist they leave a review on travel sites and platforms like Google Maps. The food here is good, so I suggest ordering takeaways instead of dining in."