The Wilshire Grand - West Orange

What Tonya Washington likes about The Wilshire Grand:
I was suggested by a family member to stay here for a wedding. The room was nice. Donna was very helpful. She went out her way to make sure I was comfortable, and she was very polite. I didn't try the breakfast. View all feedback.

What User doesn't like about The Wilshire Grand:
I have never had a worse hotel experience. Absolutely nothing was as advertised, no restaurant open, no bar, no coffee shop, no hot tub, no operational business center. I feel as if I booked the Hilton and checked into a Rodeway. They should have paid me to be there. I was literally crying 6 hours into my stay after repeated requests to the front desk to fix unoperational items in our room to no avail. If you have an... View all feedback.