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Contribute FeedbackBased on the average assessment of 3.9 for the Pollo Tropical, one can assume that it has satisfied the majority of its customers.
What Eddie O likes about Pollo Tropical:
Great experience, employees are nice and friendly. The store was full and they still serving the food in a short time wait. The food quality was very good. Great job View all feedback.
What A doesn't like about Pollo Tropical:
Very rude women and they always give you old food. Last night they left out my rice and gave me practically no meat when I ordered a 1/4 chicken meal. The worst thing is you can’t make a complaint because the never answer the phone lines. View all feedback.
Pollo Tropical is a nice restaurant the quality of food is good the customer service wasn't so great and I'm very very adamant about excellent customer service...
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The current menu card may be expanded on site to include seasonal specialties and weekly recommendations. In addition to a variety of menus, the menu also offers a assortment of beverages and typical house dishes. Additionally, the menu card also takes into account dishes and ingredients that have been positively highlighted by guests, even if these have not yet been entered.