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Contribute Feedback What Ricky doesn't like about Basil Express Halal:
First time getting food from here. The food was decent but they forgot the $8 beef dumplings I ordered and was charged for. When I got home and unpacked the bag I was very disappointed. View all feedback.
I bought fried calamari and fried rice with noodles. Clamato smell like ammonia and chewy. Just throw my whole food.
I have a question that why the restaurant person behaves so rude everytime. :(Is anyone face the same situation?
I first time tried them. I called them twice poor customer service. Then I ordered the food. Different items. The food taste and look horrible , I can not explain. No one at my home ate the food. I live an hour away from the food place. When I complained. She told me to bring back the food and get a refund. Seriously? We garbage the whole food. Such a horrible experience. We trusted them with the food instead of realizing the mistake she talked horrible. And refused to process the refund. I would never recommend this place which has no value for their customer. I don’t know how to add pictures otherwise you can just tell by the food look it’s not even worth seeing. They are not halal , they are just making customer fool.
We loved their fried wings it’s so crispy and crunchy
They have an hms certificate on their door but they are not certified by hms. I called them to ask are you guys zabiha certified by hms they said they don’t know what that is.