Forno West (westmount)

I haven't ordered directly from the restaurant myself, but I have used UberEats twice and I've really enjoyed it! The quality, quantity, and freshness are all excellent. The packaging is always well done as well. Thank you!

This place is amazing! If you haven't tried their lobster rolls, you haven't truly experienced life. From delectable pastries to fluffy, perfectly baked bread, and delicious pizza (the spinach and burrata one is to die for, even when it's cold or reheated), it's a culinary dream. I apologize in advance for the damage to your waistband! The service is super friendly and fast. This is a true quality bakery! You need to go!

I worked at this bakery, and it was the worst job experience I've ever had. The family that runs the place creates an atmosphere that is toxic and emotionally manipulative, affecting everyone they hire. Although the baked goods are tasty, the food safety standards are alarming. Products often fall on the floor, get picked up, and then sold to customers. One of the bakers frequently sniffs and coughs into his hands without washing them. There are also mice and ants present, and employees are forced to work eight-hour shifts in a kitchen that feels like it's freezing at 33 degrees. When we were able to take breaks to eat, it felt like a struggle. The turnover rate among staff is extremely high, and it's clear why—everyone deserves to work in a better environment than this one. Customers can be rude and demanding, as are the couple who run the bakery.

Don’t expect a polite attitude from the staff and don’t expect them to wear masks when serving food (mask mandate isn’t over yet). To reply to the below comment:There is no such thing as the interaction being perceived as being impolite, if someone (anyone) shouts out to a client without saying please or thank you , then by default it is an impolite response. I could also use your argument and say that I was too fatigued at the end of my work day and needed to rest my foot on the chair to tie my shoe, but you would agree that this wouldn 't apply.On the subject of the mask, it 's not a question of temperature; it 's a question of hygiene, and if you 're going to be serving food to people (which you 've mentioned has been sitting under a room temperature of over 35 degrees and can foster bacteria easily as a consequence), the least you can do is wear a mask upon serving the food, and take it off when you 're doing other things.For these above reasons, I feel that my points are still valid about:1. Lack of courtesy on the subject of customer service.2. Lack of consideration for hygiene around the food specifically, especially since the mask mandate hasn 't yet been lifted.Thank you for your comprehension. Mehreen Diwan

Friendly place, we tried several different things and almost everything was good. Very good cannolis. On the expensive side, which is to be expected in Westmount...