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Most of the customers of the El Pollo Loco were very satisfied with the visit, the average rating is 3.5.

What User likes about El Pollo Loco:
Good chicken but turning customers by 2pm .no inside dining just drive thru,..people ?.They we're yelling out the door (employee) very rude she needs to be trained on customer service no need to yell back at customer. Floor and trash needed to be picked up floors needed to be sweeped quite aess inside no Ice machine also was out of beverages ...but had delicious chicken ?? View all feedback.

What User doesn't like about El Pollo Loco:
The first time I bought this pollo arm and there hardly a chicken. I asked for no rice, no beans, no juice. I'm very disappointed. I used to have an operation so I can't complain. There Horchata was much too thick as the water part did not work in the machine. This is a pollo shell, my question is where the chicken is???? I wish I could add a picture. I visited the Whittier site in Washington Blvd. View all feedback.

INT Restaurants
3.5 ★ from 1471 reviews

Drive thru was very fast, friendly, and accurate! Ordered chicken tostada so yummy!! Only it does not come with avocado! The picture shows it with avocado, none...

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patricia-1810
09.09.2023 - 15:24

Good chicken but turning customers by 2pm .no inside dining just drive thru,..people .They we're yelling out the door (employee) very rude she needs to be train...

read more
Sirved
3.1 ★ from 123 reviews

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Instead of eating at the restaurant, you can also order the dishes and independently pickup, and you might be able to order menus directly from the website elpolloloco.com.

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