Gofer Ice Cream

Sent wrong ice cream. Although, they have been pretty good to me in the past.

Do not order this through doordash- they deliver it with an open top.. no cover

Looked promising but once I took a look at the ice cream and yogurt in the cooler many of the items were melting, freezer burned or scraped to the bottom. This was within minutes of them opening the doors for the day. I opted for coconut because it looked the freshest. It was good. The girl that was there actually said she wasn't supposed to be there and that the opener didn't show up. Also this place came up when searching for coffee- they don't have coffee. They have coffee flavored frozen drinks only. Only giving 3 stars because the coconut actually tasted good.

They really skipped on the toppings today. Had one icecream and after 3 bites no toppings whatsoever!

I ordered a sundae and a root beer float from Uber eats. After I ordered, gopher called me up saying they didn’t have root beer, I told them that it was fine and I just wanted a refund. The guy on the phone was really nice and he asked if I needed anything else. I told him no, but thank you.Later on when I got my order, I noticed there was a ton of stuff in there. I was really confused because I didn’t order anything else besides a sundae. I found a huge container of gummy bears, a gopher certificate (for one ice cream cup or cone), a few scoops of ice cream in a tub, and a note.I looked at the note, and it said:____________________Hi! Sorry we cannot refund so please take this free stuff-Love Gofer_________________The guy who was working the October 9th evening shift at around 7 pm (sorry for being very specific) deserves a huge raise for being able to take on situations regarding customers. He took on this manner in such a kind and conscientious way. Which makes me very happy and now I don’t even care about my refund because of the kindness he showed to make up for a stupid refund. I hope gopher management sees this and knows that they are training their in a very efficient way.Gopher ice cream has an assortment of flavors and many types of choices when it comes to milkshakes, etc. The customer service is also immaculate.