Mcdonald's - Winter Haven

What User likes about Mcdonald's:
Grace from the drive thru, was bubbly and friendly! I ordered a medium caramel Macchiato. When I realized that it was smaller than expected, she quickly offered to restore it in a larger size. I offered to pay, she went sweet and made a new drink. Great start to my morning! Very happy! She deserves a raise. View all feedback.

What User doesn't like about Mcdonald's:
So I come to this McDonald’s quite often due to it closer to me . I normally wait forever and get no type of apology from higher up managers . I asked to speak to managers on different occasions and my concerns have gotten an I don’t care attitude . I’ve ran into a young polite helpful employee. I believe her name is Jarianna or something similar she’s always helpful and polite . But the managers need re training View all feedback.