Shacks Bbq - Winter Haven

What Vernon M likes about Shacks Bbq:
Love Schack's. Friendly staff and good home down country cooking. Nancy, the owner is a sweetheart and the rest of the staff reflects her compassion. I love the breakfast country fried steak with home fries, biscuit and a bowl of sausage gravy. Split the biscuit and pour the gravy over it and the home fried, now that is a rib sticking way to start your day. View all feedback.

What Scott Hartman doesn't like about Shacks Bbq:
very disappointed with how I was treated tonight. I wasn't going to make a fuss about it but the way the server spoke to me and treated me makes me feel I need to. I came in at the end of the night, and tried very hard to make my order as easy as possible put of deference to the workers. When my food came, my potatoes were cold (wouldn't even melt the butter). I wasn't even going to mention it until the server asked... View all feedback.