Reviews

Overall Total Score
3.6 out of 5
Very good | 866 reviews

What Theresa Simpson likes about Lotus House:
the rating below in clips was 2 years ago just before closing. we have lotus house at least 6 times since and every time when we are very happy with the service and eating. we're not going anywhere else. they have actually been playing since the beginning of 2020 and with a delivery service it is now excellent. would really recommend the crispy beef in sweet chilli sauce and they do the best garn toast I ever had. th... View all feedback. What Paula Rezende doesn't like about Lotus House:
Placed an online order to be delivered 4 hours in advance…money got taken straight away! Order didn’t turn up! Called and they hadn’t done the order and stated it would be a very long time before they could do it. Leaving us with 3 children and no dinner! Customer service horrendous as other than a couple of ‘sorrys’ they didn’t offer anything to put things right. Let’s hope they actually refund the £61 order they co... View all feedback.

Reviews from various websites

GastroRanking-IT
1.8 ★ from 5 reviews
Eleanor
05.08.2024 - 13:19

Everytime I seem to ring this place I’m put on hold and forgotten about and if I go in store the woman’s always really rude. Not even good food to make the serv...

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Wayne
05.08.2024 - 13:19

Food is awful, it used to be so good, really gone down the pan now, guess it's profit over quality.

Sinmi
05.08.2024 - 13:19

The rice noodles in the Singapore rice noodles looked like average noodles. Not exactly thin just thinner than the normal chow mein and tasted like curry and sa...

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Sharon
05.08.2024 - 13:19

Excellent Chinese takeaway. My family and I had the best Chinese tonight,the delivery was quick,the food was piping hot and everything fresh...highly recommende...

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Sam
05.08.2024 - 13:19

Absolutely disgusting customer service. Ordered online, waiting for delivery to be called an hour later to confirm address. After explaining to two different me...

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Lotus House restaurant has received mixed reviews recently. Some customers were disappointed with late deliveries, rude customer service, and subpar food quality. However, others praised the restaurant for its quick delivery, generous portions, and delicious food. Despite past negative experiences, many customers are happy with the improved service and recommend dishes like crispy beef in sweet chili sauce. While some may not return due to issues in the past, others see Lotus House as their new go-to Chinese restaurant in Droitwich. Overall, opinions on Lotus House seem to be varied, but recent experiences have been more positive.

Menulist
4.8 ★ from 5 reviews
Isabel
25.12.2022 - 11:40

excellent quality and serving size. super delicious too.

Theresa
25.12.2022 - 11:40

the rating below in clips was 2 years ago just before closing. we have lotus house at least 6 times since and every time when we are very happy with the service...

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Bruce
25.12.2022 - 11:40

absolutely brilliant takeaway chinese always go there people always polite always comes hot best Chinese in droitwich

Torben
25.12.2022 - 11:40

the best Chinese takeaway in droitwich, great food and excellent service.

Paula
25.12.2022 - 11:40

Best salt pepper chicken wings, friendly staff well priced

Facebook
3.8 ★ from 6 reviews
Google
3.8 ★ from 161 reviews
Restaurantguru
3.7 ★ from 187 reviews
Tripadvisor
3.6 ★ from 92 reviews
Yelp
4.1 ★ from 1 reviews
GastroRanking-UK
3.6 ★ from 227 reviews
INT Restaurants
3.6 ★ from 386 reviews

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