"We've been here several times in the past and each time it's got a little worse (over a period of a couple of years). The decor is tired and worn (ripped seats) and the staff don't really seem to know what they're doing. The food is OK but only just. As it turns out this branch will be closing soon according to one staff member so I'm not surprised the staff aren't bothered any more. No one came to check if our meal was OK or to ask if we wanted any more drinks. I'd downloaded the Giraffe app before we arrived and it said we could have a free desert as we'd signed up. The staff member said at the end that only applied to the set menu but the app doesn't say that in the terms and conditions and as they didn't give us the set menu when we arrived that seemed a bit mean. However, the manager did make an adjustment in the end so we didn't lose out which was appreciated but I get the feeling that this restaurant (which used to be one of the best in Bluewater) has seen better days... sad, really."

##63 Fast Food in Greenhit...

Details

#63 Fast Food in Greenhithe

Kfc Basingstoke Centre

3.3

Table booking

3.3

Table booking

City: Basingstoke, Unit 2, Castle Square, The Mall Shopping Centre, Basingstoke, RG217QU, United Kingdom

"Restaurant was closing for good the day after we visited- despite booking a table we didn’t find this out until we got there. Half of the food and drinks menu wasn’t available because of this."

##18 Fast Food in Basingst...

Details

#18 Fast Food in Basingstoke

Giraffe York Monks Cross

Table booking

City: York, Vangarde Shopping Park, York, United Kingdom

"The food was good, a variety of different dishes for every taste. I had the lamb Tagine- the cousin had not been blown up enough, and still resembled the shape of the container he came from! It was a strange atmosphere. We have booked a table for 6.30, and come in a lot of time, but we could tell the staff about 7, thanks for coming together, we didn't think about it until a few came around 7, and were turned away because they were finished serving. Then came a couple who had booked online (like us), but for 7.30 a.m., and they were turned away even though they had the email confirmation of their booking. When it came to the pudding, my daughter Churrios wanted to, but we couldn't have them because they had put everything in the kitchen!! Overall, it is a nice place to eat, but phone calls and ask when they close especially on a holiday weekend!!"

#Fusion

Details

Fusion