Pho Ao Sen Vietnamese Eatery Reviews (1940)

So that you don't dive unprepared into a new culinary adventure, Menulist has compiled all the ratings for Pho Ao Sen Vietnamese Eatery from various websites, so you can get a transparent picture. So far there are 1940 ratings found on 3 pages. On average, Pho Ao Sen Vietnamese Eatery was rated 4.1. This means that guests have a very high opinion of this restaurant. Help our community find the best spots and submit a review through our rating system.

Overall Total Score

4.1 out of 5

Impressive | 1940 reviews

Reviews from various websites

All reviews for Pho Ao Sen Vietnamese Eatery from all websites. The restaurant offers good food (4.1 stars) and is one of the best restaurants in Albany.

No bad place for lunch. There are 2 more pho-restaurants in the area and I keep them the best. We have left a big tip, but the service needs improvement. We sat...

The food was delicious and full of taste. You will give you a large plate of fresh bean sprouts and Thai basil you can add to your bowl for more taste. Your ice...

The same brilliant taste of her oak. Always went for the #1 and always perfectly delivered. The soup base is clear, but rich in taste. Meat itself is ok, above...

Good chicken pho always quality and hits the spot. I love how clean this place is and wonderful the staff are. Quick and kind!

Your Pho is a little better than average. My parents thought it was a bit salty. I thought it was a little overpriced. For a slightly more expensive bowl, I was...

Last update : 27.04.2023

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"Food is good but need to step up customer service.I ordered on DoorDash and got a reasonable ETA so I started walking to the store. This was lunch time. When I got to the store, ETA jumped twice so then I had to wait 40 minutes to get a salad. I asked them if they can expedite it, they said no. I asked them to cancel and they said I have to wait 15 minutes.Obviously DoorDash needs to do better but a couple recommendations that the store can take to improve:1. Stop taking orders if you are out of capacity, especially for pick up at peak time. People walk to the store instead of waiting at home. I don’t check my phone every minute to see whether the ETA increases or not. I get an ETA and I walk. It’s a very bad experience that ETA increases significantly when you are already waiting in the store.2. Show some empathy and be kind to your customer. Lunch time is very tight for most people working in the city. I understand it’s taking longer to prepare the food and the least you could do is to help me cancel order right away so I can stop waiting and go somewhere else. Btw if I cancel on my end, I do not get a refund. All I got was “sorry there’s nothing I can do”.3. The other thing you could do is to route my order to the in store purchase queue which seems to have a shorter wait and start preparing my food right away instead of telling me I have to wait another 40 minutes. No way you are asking your customer to wait 40 minutes for a salad in a supposed to be “fast” food restaurant.Let me know how you think of my recommendations."

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