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Contribute Feedback What Max Rose likes about Ben Cruachan Inn:
Passing , and saw it was open , able to get a table , service and food was excellent, had the sticky toffee pudding , best I ve had in ages , Great location staff friendly polite and helpful , very clean and tidy Great...location with good views View all feedback.
What Summer Saunders doesn't like about Ben Cruachan Inn:
Our group arrived on motorcycle’s on a very wet Tuesday each room had to be paid for before entering the hotel so each couple was dealt with while the others had to wait outside( would it not of been possible to get us all inside...and dealt with rather than left outside? . A drying was asked but apparently it was in full use by other guests. On positive note a nice hotel with good staff breakfast also good but at an... View all feedback.
Yesterday we were a good lunch and were not disappointed! attractive pub that is easy to stop and pop in. brilliant selection on midday options with different choices when they see in the rule. the food itself was excellent and the staff was friendly and...not to blame anything here.
Thank you for a great stay. Service was excellent as was the food. Specials of the day were spot on! Location also good as only 30 mins from Oban. Choice of whisky and gin was second to none. What’s not to like?!
I feel as though we have been misled about the view here. The website indicated that “The rooms have views across the Loch, or the hillside behind us.” There is definitely a hillside behind our room, but it is behind a car park. We have...a second window that overlooks a wall and roof of part of the building. We booked 5 days here, immensely disappointed.
I had the occasion to be a walk-in diner yesterday, 15 Sep. 2022, at circa 7:00p.m. and ordered a glass of red wine and the warm smoked trout (a standard menu item as my main course. The wine and a large glass of tap water...arrived post haste. The adjacent table (they ordered just before me enjoyed their two-course dinner and left and no sign of mine. Another table had come in and they had, also, been served and were eating their dinner together with a further table. Eventually, the F.o.H. approached and said he would be right back from a visit to the kitchen. Lo and behold, he returned to inform me that they were working on my dinner (which arrived about 8:00p.m and he would not charge me for my dinner which I accepted graciously. I finished my dinner and left without ordering anything else. Subsequent to that, I have suffered all the following day with food poisoning and diarrhoea which, rest assured, is not pleasant particularly as I am chauffeuring a couple of American clients on a tour of Scotland.
Passing , and saw it was open , able to get a table , service and food was excellent, had the sticky toffee pudding , best I ve had in ages , Great location staff friendly polite and helpful , very clean and tidy Great...location with good views
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