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Contribute Feedback What NATALIEMICHELE likes about Frankie Benny's New York Italian Restaurant Bar Basildon:
All staff members had smiles on their faces and were very welcoming and helpful. I wasn’t expecting the food to be as good as it was, every dish was delicious! Well done to the chefs! The starter of BBQ sticky chicken wings were heavenly! Even my 2 younger children were loving them and they don’t normally eat chicken wings. I will definitely order these again. 3 of us had the tagliatelle carbonara and we all really e... View all feedback.
What 683MarkB doesn't like about Frankie Benny's New York Italian Restaurant Bar Basildon:
I haven't been to this restaurant in a long time. When we stopped by around noon, we were seated quickly, but the restaurant was very cold and we were seated in the back. The service was prompt, but they seemed to be busy. We ordered burgers, which arrived after 10 minutes. However, they were overcooked and the fries were also fried too long. We then realized we had been given the wrong food, and after an embarrassin... View all feedback.
The food was fantastic and Tracey provided exceptional service. The manager was very friendly. The Carbonara was delicious and creamy. I will definitely be dining here again.
Popped in here tonight for dinner, after 5 minutes of waiting by the entrance door, the waitress came over and asked if we’d booked. We said no (as we had planned on going Wagamamas but the queue was massive), her manager came over, then shook his head when his staff member told him we were walk ins. He showed us to our tables, dumped the menus down and said enjoy your meal. My wife wanted to leave at that point but as we were already seated I said let’s stay and try it. We ordered a pizza, a Caesar salad and a bolognaise. The pizza was fairly decent (New York), but £13 for a chicken Caesar salad that I could have bought from Tesco for £3 is embarrassing. Also the bolognaise was very disappointing, some hard pasta, and a bland sauce to top it off. Don’t think we’ll bother returning. The waitress we had though was very friendly, attentive and polite.
Had a great meal here, good price for what we recieved!
Get totally ignored and staff not happy n miserable food came out first no drinks or cutlery still waiting for them to take dessert order even when asked to order them !!! Waste of time don’t bother
Didn’t even get to try the food, stood at the door for about 15 minutes. No service to greet us or take us to our table. Tried again a couple weeks later and the same thing. Such a shame used to come here all the time, really gone down hill.
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