Reviews

Overall Total Score
2.4 out of 5
Acceptable | 9 reviews

What Bre T doesn't like about Wetzel's Pretzels Boise Towne Square #3:
I visited the lower level of the restaurant yesterday and the woman who served our food was one of the most impolite employees I have ever encountered at any store. She not only spoke to me rudely, but also slammed the register while getting my pretzel and gave me disapproving looks while adding salt to it. Her behavior was unpleasant and she did not provide me with good customer service at all. I will not return to... View all feedback. What Mercedes C likes about Wetzel's Pretzels Boise Towne Square #3:
The staff was friendly and the service was quick, however, the person taking orders had their mask under their mouth. The staff member filling orders wore their mask properly, which was appreciated. Unfortunately, the cheese sauce tasted like overly salted Velveeta. View all feedback.

Reviews from various websites

Restaurantji
2.4 ★ from 9 reviews
Theresa
20.01.2024 - 08:11

Today was my first visit. I got the cheesy dog it was good, but the breeding was doughy. they didn't have a lot ready and I didn't have a whole lot of time to w...

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Mike
20.01.2024 - 08:11

Pretzels are good when fresh. The problem is 8 out of 10 visits the pretzels are hard and stale. New manager won't even come out to talk to you if you would lik...

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Ramon
20.01.2024 - 08:11

Pretzels were cold and very hard. Contacted customer service which is a joke. Corporate cannot make a franchisee refund or take care of customer if franchisee d...

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Raquel
20.01.2024 - 08:11

Me and my boyfriend went here today for food, and the food was decent, however the younger girl serving us was absolutely rude. Not only to us but to the people...

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Kyle
20.01.2024 - 08:11

Fast service. Fresh pretzels. If you want the best pretzel of your life have Brad make your next pretzel. We went back and bought two more because the pretzels...

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Menulist
4.0 ★ from 1 reviews
Luciano
20.06.2022 - 08:07

Complimentary pretzels.

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