Dunkin' - Congers

Ok. Service: Take out Meal type: Other Price per person: $10–20 Food: 4 Service: 3 Atmosphere: 4 Recommended dishes: Omelette Bites

The food is always good and the people serving were very nice and helpful. Service: Take out Meal type: Brunch Price per person: $1–10 Food: 3 Service: 4 Atmosphere: 4 Recommended dishes: Bacon Egg and Cheese, Croissant, Donuts, Egg and Cheese

Terrible service mean employees Food: 1 Service: 1 Atmosphere: 1

I always order from this location because it’s very close to my house. Today, I ordered two teas and a latte. I really appreciated the note they included in my order letting me know that they were out of tea and had substituted refreshers instead. That actually worked out perfectly, as I would have chosen them as substitutes anyway! Additionally, this is by far the best Dunkin' I’ve been to; they truly know how to make a great iced vanilla latte. I've never had a bad one from them!

I visited for a straightforward order of coffee and a bagel with cream cheese and jelly. The service began well; the Dunkin' Donuts workers at the register were friendly and professional. However, the older woman in her late 60s or early 70s who was preparing orders behind the counter was quite frazzled and seemed out of her depth. She struggled to follow basic instructions, was rude, and didn’t apologize for her numerous mistakes. I had to return a second time to correct my order. For $15 an hour, they can certainly find better employees than this. Overall, not a great experience for the business.