Little Caesars Pizza - Cookeville

Little caesars as a whole is failing its customers. Try to order pizza online. And it said you could pay with credit card or cash tried to pay cash, it wouldn't accept it. Drove all the way to location only to be told the advertised deal was not available in store. Manager was asked why but didn't know and claimed it was corporates fault. Manager had never been on the site so couldn't understand the problem. As I was leaving they started laughing. Very poor training. Very poor customer service. The owner is to blame as well as the screwed up process the company has in place.

On Mar 10, 2023 at 5:13 I placed an in store order (5005942) for a Specialty Supreme Pizza and Italian Cheese Bread from Little Caesars in Livingston. Larry, took my order said that it would be ready in 20 minutes. I was there in 25 to pick up my order. When I arrived home and opened the boxes of well awaited yummy pizza and bread, I noticed that the pizza was not fully cooked. The center of the pizza was a bit soggy and the pizza was cold. The Italian Cheese bread was overcooked and dry; it too was cold. For as long as I've bought pizza and sides at Little Caesars in Livingston, I have NEVER been disappointed with the quality of the food; it's always been great! Of course, this incident will not deter me from being a customer of this restaurant. I understand that mistakes are made and that sometimes not everyone is on top of their game, so to speak. I wanted you to know about my experience so that this does not happen to someone who is not as understanding and compassionate as I am. On a good note, Larry's customer service skills were awesome. He was attentive and helpful.

Unreal! Incompetent children! They can NEVER get anything right at this location! Kids! It never ends! It's just a pizza!! Is it really that hard???!!! SO SAD!! This is the world we live in!! I never thought it would be this bad!! Parenting just is NOT the same as it used to be. No matter where you go, its always the same clueless, uncaring children standing around waiting to get paid to just be there! I really wish your parents would just pay your way through life and let you stay home with them!

I ordered through the app for a pickup at their kiosk. I ordered 1 pepperoni Hot n Fresh, 1 Crazy bread w sauce, 1 split pizza that was half pepperoni and half cheese sticks w bacon, 1 Chicago style pepperoni and with tax it was $31 which is a good price and it's feeding 5 ppl. The establishment was very clean from what I could see but I didn't see any employees but they could have been in the back preparing pizza. The only issue I had with my entire order was the Chicago Style Deep Dish. It's 8 rectangular/square shaped slices with a pan style thick crust. Two of the corner pieces were rounded off as if they ran out of dough and so there for it didn't make 2 complete slices of pizza. It's not enough to deter me from ordering from them again. I will be back

Good cheap pizza. Meal type: Lunch Price per person: $10–20 Food: 5 Service: 5 Atmosphere: 5