El Pollo Loco - Feedback

I go to El Pollo Loco every day and have always had the greatest experience. I came to this today and not only were the prices higher than those I usually go to...

It is incredible how such a terrible customer service keep this pollo loco franchise still open, i was driving by and decided to take ?drive thru service?. It i...

Chicken Tortilla soup afteros lol? disappointing afteros today. Not what I expected. Soggy chips watery queso blanco.

Absolutely disgusting ?. The chicken breast meat for the pollo bowl was old. It tastes like old meat that was re-warmed up after who knows how long. It was dry...

Love pollo Loco, however quality has gone down. I love their classic Chicken tostada salad, I always order the same thing. Now when you order, you hardly get an...

I'm only giving it a 4 because their Birria caldo taste like water, no flavor at all. But overall staff is pretty friendly a d their food is good. Please stick...

It was so good. Everytime I fly in frim PA it is my first stop. They need a Crazy Chicken in Pa.

Delicious food. I wish they would open up in New York.

I LOVE this El Pollo Loco! The staff are always very friendly and attentive and the food is great every time I eat here. In Birmingham, AL we had an El Pollo Lo...

I must say, that this Pollo Loco location has the best customer service ever! Courtesy with a bright smile! They even take your order to the table, return your...