Ihop Reviews (2806)

Reviews

Menulist has collected all the reviews for Ihop from various portals to give you a comprehensive impression. Currently, there are 2806 reviews from 1 website(s) available to you. The average rating for Ihop is 3.8 which means that the vast majority of its guests was satisfied with its service. Help other guests with your review for this restaurant!.

Overall Total Score

3.8 out of 5

Very good | 2806 reviews

Reviews from various websites

All reviews for Ihop from all websites. The restaurant offers good food (3.8 stars) and is one of the best restaurants in Daly City.

We love Lusy's! Love that it opened now next to our work! Best place to grab lunch or even after work dinner. Food is very tasty and like home made! Also the ow...

The food is amazing. Love the ambiance! I wish it was warmer because the patio looked so inviting! The waiter was so nice, friendly and hilarious and helped my...

deborah-622

16.09.2023 - 09:20

My favorite place to eat in the arts district. Plenty of great options including multiple vegan choices. Very reasonably priced. The sausages are delicious and...

This place has some pretty dang good fried chicken and the sides are definitely what makes this place unique. My favorite side has to be the brussel sprouts, th...

The Baked Brie with apricot compote, roasted pepitas, roasted garlic, sage, toast is delicious. The pork belly appetizer and short ribs dinner are also good cho...

Last update : 16.09.2023

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"Food is good but need to step up customer service.I ordered on DoorDash and got a reasonable ETA so I started walking to the store. This was lunch time. When I got to the store, ETA jumped twice so then I had to wait 40 minutes to get a salad. I asked them if they can expedite it, they said no. I asked them to cancel and they said I have to wait 15 minutes.Obviously DoorDash needs to do better but a couple recommendations that the store can take to improve:1. Stop taking orders if you are out of capacity, especially for pick up at peak time. People walk to the store instead of waiting at home. I don’t check my phone every minute to see whether the ETA increases or not. I get an ETA and I walk. It’s a very bad experience that ETA increases significantly when you are already waiting in the store.2. Show some empathy and be kind to your customer. Lunch time is very tight for most people working in the city. I understand it’s taking longer to prepare the food and the least you could do is to help me cancel order right away so I can stop waiting and go somewhere else. Btw if I cancel on my end, I do not get a refund. All I got was “sorry there’s nothing I can do”.3. The other thing you could do is to route my order to the in store purchase queue which seems to have a shorter wait and start preparing my food right away instead of telling me I have to wait another 40 minutes. No way you are asking your customer to wait 40 minutes for a salad in a supposed to be “fast” food restaurant.Let me know how you think of my recommendations."

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