Sonic Drive-In from Decatur Menu

The reviews for this Sonic location are overwhelmingly negative, with multiple customers expressing frustration over long wait times, incorrect orders, and unprofessional service. One reviewer mentioned consistently receiving incorrect orders and having to wait for extended periods for their food, resulting in cold meals and melted drinks. Another customer described waiting over 20 minutes only to be told that their drinks could not be served due to machine cleaning, despite seeing others receiving their orders. Despite these complaints, one reviewer did express appreciation for a specific staff member for rectifying a mistake with an order. Overall, it seems that this Sonic location has some serious issues with order accuracy, efficiency, and customer service, leading many customers to advise others to avoid dining there.

Last update: 27.06.2024

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Based on the average assessment of 3.8 for the Sonic Drive-In, one can assume that it has satisfied the majority of its visitors.

What Emma Merino likes about Sonic Drive-In:
loves the new facility on danville. thanks to telany (don't know how to write their names) my sound wave was not done right and she did everything right. great job sonic creation this lady she is a holder!!!! View all feedback.

What Domenico Yost doesn't like about Sonic Drive-In:
Food missing from my order that was ordered on the app. Store said they couldn’t do anything about it because it was app order. Called Sonic hot line. They basically said they couldn’t refund any money. They then tried offering me a “free item” WITH PURCHASE….and it wasn’t the item I’d ordered but something entirely different. Think twice before using Sonic app! I will no longer be using! View all feedback.

emma33-1

07.11.2022 - 10:03

loves the new facility on danville. thanks to telany (don't know how to write their names) my sound wave was not done right and she did everything right. great...

yharris-2

07.11.2022 - 10:03

beloved try the soft brezel twist with caption cheese sauce roben slush nerds' sweets for my taste on a beautiful sunny day afternoon.

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The restaurant and its premises are wheelchair accessible and thus reachable with a wheelchair or physical disabilities, and you can pay the bill with the usual credit cards.