Mcdonald's - East Hemet

The manager cut off service at 8 PM, claiming the dining room was closed. However, the posted hours on the front door clearly stated that dining in was available from 8 to 11 PM, and there were no other hours posted anywhere. When we approached, the manager abruptly told us that they were closed and only the drive-thru was open. If there are changes to the business hours, they should be clearly posted on the door and updated on the website. We ended up going to Jack in the Box instead since they were still open. Poor service.

I visited this location at 9:30 PM and left feeling disappointed. I understand that McDonald's isn't a fine dining restaurant, but I was met with staff who seemed uninterested in closing the shop efficiently, even though they were scheduled to close at 11 PM. My food arrived cold, and even the basics, like the sauce I requested, were incorrect. The night crew really needs to work on improving their service. While I don't expect a five-star meal, I do expect that when I specify my allergies and ask for a non-sweet, non-acidic sauce, the staff should be competent enough to get it right.

I took my grandkids out for lunch and ended up having to sell some of my stocks to cover the bill. The food was decent, but the kids really loved it, and in the end, that's what matters most.

The person taking orders and giving the food out is very Rude . She does it on purpose to make the people working with her laugh. You can hear them having a laughter party through the speaker. It sounds very unprofessional. She said they are only taking minimal orders because they are about to close. So we only ordered half our food. It was 10:45 pm and they close at 12 midnight. She said we could not order McFlurrys or ice cream either. How are they suppose to make money or keep customers happy with such awful experience. She’s very short on her customer service doesn’t let you finish the order keeps saying “that’s it that completes your order “.Only gave us 1 ketchup and no barbecue sauce got even more annoying when we asked for it. Manager should keep the workers from acting that way. Will not be returning to this location. Jack in the box knows how to treat their customers.

concretely ordered a cheeseburger, asked to add it speck. I go to take a bite and open the burger, but there is no patty. this is not the first time I had a problem with mcdonalds. Last time I was served a raw chicken sandwich. fries are always greasy and soggy. they would not almost wait 20 minutes for a small order recommend