Oregano's - Flagstaff

Music was super loud. Finally someone turned it down. Almost had the place to ourselves... Not there at a busy time. Our server was nice but obviously had other things on his mind. He was often standing and talking to other staff. Sometimes holding my drink which I was waiting for.... Saw it...couldn't get though while he was chatting people up. Meanwhile I and sitting there wanting it looking at him 5 feel away... Holding it but busy talking with another person.... Who then was sympathetic to his personal problems... Heard some of it and I know I am sounding unsympathetic...I am not.... I hope his problems get better for him soon... But I just wanted to eat, drink and leave. My dish was delivered and I had to call him and ask for some grated Parm... Mostly because there was just to no sauce on mine... different than what has happened at other Oregono places. He wasn't even going to offer. I ordered a pain killer and got something that wasn't a painkiller... However is was good so..I figured he was having enough problems so I just drank what given to me. I hope everything works out for the guy. : . You know actually I am pretty easy most of the time... Didn't really know how to rate this one. Normally liked the food... But this is on the server... Can't really say you won't have a good time. Your food maybe really good too. Hope your server is in good spirits... We are all only human ..but then again if you are laying down your hard earned cash to have an hour or two to get away from your own problems.....I hope your server is able to be on the same page. Good luck to our server... Didn't get his name... Hope things get better for you. Dietary restrictions: Had gluten free menu

This really makes me Sad....We are from Phoenix and the Original Oregano 's is our Go To Spot !We recently moved to Flagstaff and Oregano 's is only a Block from our House !We 've Tried 3 times ????All 3 Times we 've been let down Very Very Hard....1st time we got a Shrimp Pasta and the Shrimp wasn 't Cleaned or Deveined.... I know they get their products from Shamrock and get a Frozen Shrimp that is already Cleaned for them.... But they aren 't perfect and this should be picked up and noticed.... We excluded this from the Pasta and ate it but got Sick.... The GM gave us a Gift Card....2nd Time, we got a Pizza with the Gift Card.... We waited over 40 mins for this Pizza and it was Slow in the Restaurant.... Got it home and it Was BLACK ON THE BOTTOM....3rd Time, Well we waited a few Months and we went tonight.... Placed are order and after 30 mins the server, and I quote Hey so um I lost the ticket thing I wrote it on can you tell me your order again So we did.... 45 Mins.... 55 Mins.... 1 Hour.... Finally she checked on us and said it 's on the way.... During this time no Bread to the Table ? No checking on our Drinks ? We ended up having to track her down and ask for some bread and refills for our Daughters water.... Eventually our Food came.... The chicken was Cold, And the Pasta was RAW ! You know when you cook too much pasta at once and in the bottom of the Pot you get that weird piece that is stuck together with like 10 other pieces.... That was the Whole Plate.... Completely inedible.... Our Daughters food did come first and was Swimming in over an inch of Oil and Butter.... We had to Drain it into a Cup.... The only Person who has their Act Together is the Bartender....We just Left ....The Manager said she would comp everything but not the Drink which is fine....We will never Return to this Location.... We will never recommend this location to anybody from Phoenix....I get it when things happen....But 3 times is a Pattern....Our server 's unsuccessful service is not her fault it 's the company 's fault and her Managers inability to Train ...Same with BOH, these issues plague this location based on the Reviews I read....Train Train Train....Be there for them....Why hasn 't Expo caught any of this....Why did these Plates walk again and again....Time for a Change....On our way to Taco Bell because we 'd Rather than this.....

Waitress Liya, did not check on us. We needed drink refills and weren’t offer. Spinach dip tasted really bad and the bread chips were burnt.The pizza was cold when it was brought to the table. She did not offer dessert, she just assumed we did not want it.

The food at oreganos is so good!!!We go there every time we are in Flagg!!!

Great food and service. The place could use a deep clean and the volume of their music to be halved.