Reviews

Overall Total Score
4.2 out of 5
Impressive | 1431 reviews

What Jacob Jones likes about Costa Coffee:
Covid safe as far as I could tell. Queue was long but moved very quickly. Staff friendly and worked fast and efficiently. Loved the Christmas orange hot chocolate, thanks! View all feedback. What Anthony H doesn't like about Costa Coffee:
What is it with Costa , such poor hygiene standards , tables dirty , seats dirty and with days worth of crumbs accumulated on them, floor poor , juat generally very mucky. Also firdge unit for drinks not working/ on so soft drinks were luke warm Just really poor basic standards View all feedback.

Reviews from various websites

GastroRanking-IT
4.0 ★ from 5 reviews
Mike
11.08.2024 - 11:41

Staff were kind and attentive. Hygiene rules followed throughout. Well done.

Anne
11.08.2024 - 11:41

Normally this Costas is fine, unfortunately recently a couple of the staff have been complacent serving semi warm short measure coffees. Then they’ve been rude...

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Paul
11.08.2024 - 11:41

Often go to this Costa. Very friendly and kind staff. Took my cousin from out of town, and even she said she found the staff really nice and friendly. Would rec...

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peter
11.08.2024 - 11:41

Supposed to be a quiet cuppa before my work appointment. Unfortunately I was very much mistaken. The dark haired sales assistant ignored me, whilst talking to h...

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Christopher
11.08.2024 - 11:41

Great all around but the noise is quite loud you have to shout to hear yourself talk from all the customer chatter

Overall, Costa received mixed reviews. Some customers were disappointed with the poor hygiene standards and loud atmosphere, while others appreciated the efficient service and friendly staff. Many enjoyed the festive decorations and found the food and drinks to be satisfying. Despite some minor issues with cleanliness and customer service, the majority of visitors complimented the cozy environment and the dedication of the staff. Costa seems to offer a comfortable and welcoming experience for those looking for a quick coffee fix or a place to work.

Menulist
4.8 ★ from 5 reviews
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24.12.2022 - 14:14

first visit this costa for several months and now only for outliers since the latest restrictions. many signs and sanitisers at the entrance. easy to follow wai...

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Keith
24.12.2022 - 14:14

Always very clean and well stored I have always found the service excellent on a weekly basis. I especially like the fact that I get a 25p discount when I bring...

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Michael
24.12.2022 - 14:14

it is a Costa coffee, very small waiting area when they take away. must be okay, as always seems pretty busy

Evelyn
24.12.2022 - 14:14

really helpful and friendly staff. I tried to get my food on the table for me when I was alone with daughter

Jacob
24.12.2022 - 14:14

Covid safe as far as I could tell. Queue was long but moved very quickly. Staff friendly and worked fast and efficiently. Loved the Christmas orange hot chocola...

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Google
4.3 ★ from 655 reviews
Restaurantguru
4.6 ★ from 512 reviews
Tripadvisor
4.1 ★ from 46 reviews
GastroRanking-UK
4.2 ★ from 637 reviews
INT Restaurants
4.3 ★ from 93 reviews

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