Cold Stone Creamery - Homewood

What User likes about Cold Stone Creamery:
it was super busy and there was a delay with my online order. they were very apologetic, made sure I checked in while I wait, and even put a handwritten note in the pocket! I appreciate the thoughtfulness and great customer service. View all feedback.

What User doesn't like about Cold Stone Creamery:
*wanted to give 3.5 stars but it wouldn't allow me to do this.* I went close to the conclusion. it was the holiday and many people stood in the line. when I came closer to my order, I heard that a hired one says that they don't have many options. anyway, and the manager who left the 2 hired to come with a long line (which continues to grow) the people come to call in vacancies that were not filled, they were somehow able to hold, fleee. one of the employees was clearly frustrated, but excused for his mood. made the transaction much better. thank you for accumulating yourself and offering a good service. because of his service, I'm back.