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Contribute Feedback What B MORRISON likes about El Pollo Loco:
Some dishes are better than others. I prefer the lime marinade when it's more pronounced, but I find that the chefs tend to overcook the chicken, which isn't to my taste, although others might enjoy it. View all feedback.
What Ernestine Kulas doesn't like about El Pollo Loco:
Are there stones in the beans? The patrons here are a gamble. Now the restaurant has closed its doors and we can't place orders after 8 PM. The drive-thru line never moves, and when you finally receive your food, it feels like only half the staff knows how to prepare a proper BRC. View all feedback.
Served fast and taste good ...fair price ..sodas too expensive tho... Just buy your food and go grab some sodas from 711 lol way cheaper
I had to repeat My Order 9 times and they couldn't get it right after I got to the window. I had to ask for everything, sauce, napkins, everything. They were slow to answer, and kept me waiting, (the one on Century Blvd at Crenshaw) is Soooooo much better! Most of there store's, have people working for them, that their speech is hard to understand. Won't send anyone to this location.
I like to eat this, but I recommend this place not durty the works have no maniacs. I was there 08/27/22 I bought the 16 ps?
I asked for a double-shin tostada and instead they gave me a garnel. while waiting for the right order, someone else came in and complained that all the extras they had ordered were not in the bag, it seemed a last we called. there was no sense of urgency or apologies that flow from the cashier or others. I had similar experiences with this pollo loco in the past, but I was anyway, they can still not be so bad. sure enough that they proved me wrong.
Oh my gosh, this was the worst I've ever had. The beans were straight out of the can, the rice was so dry. And the salsa was yucky, how do you mess up salsa? I will never go back to this location ever again. We travel to Los Angeles for work and that has been our go to spot, we don't have them in our state, but I personally will not be going back to this location. Sadly they can do better, but keep choosing not to. What a disservice to the customers.