Arby's - Jacksonville

What Kimberly Carlton likes about Arby's:
I went through drive thru a couple of days ago and used a coupon. I noticed that the cashier took my coupon but did not apply it. I return to the restaurant a few days later to get just my coupon refunded but the managers on duty gave me the whole order again free and dropped hot fries. I will return again and the service was great and they apologized for the mix up. View all feedback.

What Rachel Lawson doesn't like about Arby's:
Would leave no stars if possible for this location.Over 4 separate orders we've yet to get sandwiches correct. Not complicated sandwiches either, just asking for a classic roast beef that always ends up with varied sauces on it in the wrong onion bun (like attempted beef n cheddar but they leave off the cheddar... idk what they are attempting). PLUS after the numerous mistakes, I finally called today to speak with th... View all feedback.