Reviews
A recent dining experience at Captain D's left a lot to be desired. The reviewer found their shrimp and clams to be fine, but the okra and fries were soggy and mushy. Additionally, the lack of requested sauces made dipping their food a challenge. Even the usually favorite jalapeno bites tasted old, leading to most of the meal being thrown away. To make matters worse, a lack of response to a previous negative review left the reviewer feeling uncared for. Another customer had a frustrating experience waiting in line only to be turned away before closing time. A long-time customer noted a decline in quality, with undercooked potatoes and insufficient sour cream. Despite these negative experiences, there were also positive reviews praising the cleanliness of the restaurant, quick service, and tasty food options. Overall, while some may view Captain D's as a step up from other seafood chains, issues with food quality and customer service leave room for improvement, on average, Captain Ds Seafood Restaurant has been rated as 3.7.
Reviews from various websites
it is years ago and they changed the parts of their fish fillets. everything was hot and fresh. great customer service!
It is just an average restaurant. Employee screamed at me and was very rude. However, there is relatively cheap seafood here. Food was not warm enough, so I had...
read moreMy shrimp and clams were fine. My okra and fries however, were soggy. Like they were actually mushy and wet. I asked for extra tartar sauce and d's sauce but I...
read moreThe woman who placed my order seemed very incompetent as to know if they had a certain item. She made the transaction and quickly walked to the back to go sit d...
read moreJust waited in line for 10+ minutes, and I was there before 7. The girl asked the old guy in front of me, if I was there before he 7. He must have said no, beca...
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