Reviews

Overall Total Score
2.9 out of 5
Average | 351 reviews

What Alexander Marks doesn't like about The Place To Eat:
For such a lovely store it is a shame the cafe is a let down. Surly unhelpful staff and poor coffee it needs modernising, less canteen like and brought into line with the ethos of the store. View all feedback. What 190nellac likes about The Place To Eat:
Visited cafe yesterday. We had the smoked salmon and cream cheese bagels. The bagel was a bit soft. Tea was OK . Very busy I assume because of the tiny cafe at the new M and S in Liverpool 1. Staff friendly as always. Only criticism is that they have the sandwiches at a separate kiosk to the cakes. The hot food is at a third kiosk. View all feedback.

Reviews from various websites

Tripadvisor
2.9 ★ from 182 reviews
PBR65
14.02.2024 - 16:07

Nice for a cup of tea but when are they going to do something about the food? Unfortunately, they never have any decent cakes, they are consistently unappetisin...

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ellebeehome
14.02.2024 - 16:07

Busy cafe in John Lewis. Difficult to see at times what’s there to eat and the sandwiches looked disappointing so opted for steak and ale pie with chips and pea...

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CustomerReview
14.02.2024 - 16:07

Came again for the lovely plain scones with jam and cream and great view of the river, sat on a comfy sofa. The one gripe is the three counters. Every one was h...

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F579POlaurag
14.02.2024 - 16:07

Very satisfied with the service, the food and the cleanliness of the the restaurant. So many cafes simply don't clear tables these days but JLP certainly do. Ha...

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Susan
14.02.2024 - 16:07

This is located within the john Lewis department store in Liverpool One. The food itself is ok, bit overpriced maybe, but my main gripe is the location of the t...

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GastroRanking-IT
2.2 ★ from 5 reviews
Getaway06909691134
12.05.2024 - 02:49

I had higher expectations from John Lewis. I met some friends for lunch today and ordered the tomato soup with basil. The soup was thin and lukewarm, and the br...

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Matthew
12.05.2024 - 02:49

My visit to The Place To Eat in John Lewis today was surprisingly good. They serve cream tea, consisting of a scone with clotted cream and jam, as well as a hot...

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Melissa
12.05.2024 - 02:49

This has been bugging me for a while now so I've had to post this on here to warn potential visitors! The hot food counter seems to inexplicably close up at 2:3...

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tonysF3375RE
12.05.2024 - 02:49

Just decided to have lunch in john lewis,expecting to get a bit of quality. Substandard choice,pitiful salad,coffee awful.Like some greasy spoon cafe. So sad ho...

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deano888888
12.05.2024 - 02:49

Visited at 2.30 on a Sunday afternoon. Not overly busy but after standing in the cold queue for 10 minutes with very little movement decided to switch my allegi...

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GastroRanking-UK
3.0 ★ from 169 reviews

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