Reviews
Reviews for the Wendy's off Outer Loop in Louisville are mixed, with some customers experiencing long wait times and incorrect orders due to staffing shortages. The drive-thru can get backed up, but some customers have noted that the service is fast and they are able to get their orders quickly and accurately. The recent open layout of the restaurant has caused discomfort due to heat and noise levels. Overall, while some customers have had negative experiences in the past, others have seen improvements in service quality, on average, Wendy's has been rated as 3.5.
Reviews from various websites
Had got 2 combo meals the baconators, was very disappointed after finally getting home 25 minutes later that on of the sandwiches wasn't good even the right be...
read morePlaced drive thru order. Got to window only to be told they were out of the item I ordered. Got a different item. Then the drive thru window attendant took my c...
read moreSat for 15 mins in the drive-thru nobody said anything, thinking it was down went inside stood there for 10 mins and nobody came to take my order.
I just left this establishment without my order because which ever guy was in the drive thru tonight at 8:50 on the dot completely disrespected me as a woman. H...
read moreFood was cold, staff were racist, they didn't have on gloves hamburger was still pink in the middle I have pics to prove it
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read moreUsually pretty quick drive threw at this location.order is hardly get my order wrong. I mean it's fast food cmon people you can't expect the best at a low price
I've never had an issue with this locationThey are fast and friendlyThe place is always clean and they treat their customers well.
I stopped by your car break to get dinner for brother. there were only 2 cars before me, but it took 25 minutes to get order. I know that the customer service h...
read moreI mean wow. I ordered a keks and a gravurkamm, and a French toast stick comb, no fork, no straw, no sirup. this place is a literal sweat. whoever is the dm must...
read moresa in the trip thru for 20 minutes. the car that was at loudspeaker was screaming for someone who responds at least 5 minutes. it was clearly open as 2 cars wer...
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read moreWe stopped going to this particular Wendy's some time ago for several reasons.. thought we'd give them a try...NOTHING has changed. Ordered the Chicken pecan sa...
read moreDO NOT go to the Wendy's off Outer Loop in Louisville. We have tried going there 4 or 5 times since it's near our work and cheap. Every time we end up waiting l...
read moreThos was a to go order, but the drive-through was wrapped around, so I went inside. The first thing that hit me was the heat. It was so hot inside! I assume it'...
read moreBless them! They really try! The employees are worked to the bone! Staffing shortages really have this place by the short hairs...maybe the guy on the corner co...
read moreNot very friendly. Got a cob salad but there was no chicken and bacon on it. So I let the guy know. He took it and got it put on there but the chicken was like...
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read moreThis Wendy's used to be terrible. They were slow and they always forgot something from your order and I quit going for a long time. Recently I tried them again...
read moreFast service considering the drive thru was 10 cars deep. I really miss sitting in the dining room and eating a relaxing lunch. I only go out to eat once a week...
read moreThis Wendy's has been closed early Everytime I've tried to eat there due to staffing shortages. But they were open and the line literally (no exaggeration) wrap...
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