Reviews
Despite the consistently good food quality that Chick-fil-A is known for, the Williamsburg location has received mixed reviews. Customers have complained about stale and soggy ice cones, messed up orders, long wait times, and disrespectful treatment towards families trying to dine in. The drive-thru has also received criticism for slow service and cold food. While the food itself is still tasty, the overall customer experience at this particular Chick-fil-A seems to be lacking in efficiency and customer service, Chick-fil-A. usually has an average rating of 4.4.
Reviews from various websites
Big fan and frequent visitor to Chickus Fil-Aus (latin pronunciation) but first time to this one in Williamsburg.
What has happened to the size of the chicken? This piece of chicken was torn in half. This should not have been served.
So as far as Chik Fil A goes this one is average- they repeatedly forget my sauces which is my only complaint.
Wow, what a mess! Were the fast and efficient workers left when the old building was demolished? Today at 2:30 a.m. a single line open a guy slowly moving order...
read moreI have a good meal with a good attitude, line went as fast as possible. Only one complaint was that I got a vanilla ice cone... the cone was extremely stable. I...
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