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Contribute Feedback What User likes about G. Alston:
this was my second visit to the restaurant and it was a more fabulous than the first visit. the ambiente of the sunroom was fabulous. the food was cooked and seasoned for perfection. this is my new favorite restaurant! View all feedback.
What User doesn't like about G. Alston:
Waiter was amazingly incompetent as he was ignorant of the menu without his I-pad. To be the “fine dining” restaurant that you aspire to be, the wait staff needs to know the menu inside out. Front of house staff seemed to lack even the most basic training, as the bartender lacked the knowledge of how to make a classic cocktail as a Manhattan. Where were the cherries? Food was poorly cooked and portions did not justif... View all feedback.
This was my second visit to the restaurant and it was a fabulous as the first visit. The ambiance of the sun room was fabulous. The food was cooked and seasoned to perfection. This is my new favorite restaurant!
Those 5 stars did not come without hard work! The attention to detail and level of excellence of every aspect of this establishment is superb! This is definitely one of our new spots!
Brought my wife here for Mother’s Day and a first time dining experience. The ambiance was amazing and very intimate but not necessarily in a romantic way. The staff was very personable and attentive. The food was delicious and so were the drinks! I definitely recommend this restaurant regardless of the occasion.
Although the Chef and the hostess had the best of intentions, our recent experience attending what was supposed to be the Sunday Brunch was extremely disappointing. First we had to wait an hour for service! We stayed at the table for 1 hour with just water. I had brought guests with the intention to be a great sendoff. We arrived at 1:36 which was later than our 1:15 pm. reservations but the restaurant only had a few guests. Each order of tea took at east 15 minutes and it was served without sugar, already mixed. The female waitress seemed afraid to talk and would hear our orders and leave, never to return until we stopped her. Twice I had to go to the kitchen and my guest one time to figure out what was going on. Note the sisters did offer a discount for the meal stating that the kitchen was closing down when we arrived. Closing time was 3:00 and if that were the case, they should have said so, we would have gone off and be willing to try it another time. It was a wonderful location and ambiance but horrible service and well below par food. The omelet was really just scrambled eggs. They ran out of biscuits (didn't tell us) and just brought us white bread!!Really for Brunch. No buffet because they did not have enough reservations. Shouldn't you have just said this at the beginning so we could exercise our options? The shrimp and grits were passable but our guests did not enjoy their meals. They did not get all items they ordered. We had delayed eating all day for this meal and instead got something less than a diner would offer. They did tell us they were recently from Italy and started this business in March. Our suggestion is to emphasize 3 things...improve the food, improve the menu, and certainly at least train the new female waitress to attend to her customers and display some personality. In other words customer service!!
I was excited when I saw the Grand Opening event posted on Facebook. I immediately clicked going. A friend saw my status, contacted me and we decided G. Alston would be a great place to dine and catch up. The week before the date of our reservation was Black Restaurant Week of which G. Alston was a participant. I purposely didn 't patronize G. Alston that week because I wanted the full experience of the Grand Opening. I visited their online menu and decided I would have salmon for dinner and pecan pie for desert. Let 's go!!!!! Placing my actual order at the restaurant proved trying because they were still using their limited menu from Black Restaurant Week, which had neither salmon nor pecan pie. I ended up with baked chicken and white cake. If I remove my disappointment and give an honest assessment the meal was good. Chicken was moist, potatoes were great and the green beans were seasoned perfectly!!! There were also issues with billing, but it took only a little while to rectify. For our troubles, the GM gave me and my guest 30% coupons for our next visit. I will definitely give them another try and (hopefully) get a chance to update this review to show that they got the kinks out.