Sonic Drive-in

I waited for 20 minutes during my 30-minute lunch break at the drive-thru speaker and was unable to place an order. After seeing all the negative reviews about the unappetizing food, I'm relieved that they were not capable of serving more than one customer at a time.

On Sunday, I visited this Sonic around 4:30 pm. I ordered 3 small ice creams, 2 of which had candy in them. There were possibly 2 drive-thru orders ahead of me, and when I reached the window, I was given food and my card was charged for an order that wasn't mine. It took 2-3 different employees to figure out what had happened to my order. Despite there being at least 8 employees present, after about 8-10 minutes, I received 3 cups of milk with toppings simply placed on top. I have been a longtime customer at this Sonic, and as a server and bartender myself, waiting 10 minutes for three scoops of ice cream while watching 8 people stand around seemed inefficient, especially for a total of $13.