Sweet Indulgence Reviews (948)

A restaurant without a rating is almost like a beer garden without a guest. Menulist has collected all reviews for Sweet Indulgence so you can get an impression based on the opinions of other visitors. So far, there are 948 ratings found on 5 pages. The average rating for Sweet Indulgence is 4.7, which means this restaurant is incredibly well regarded by its guests. Help our visitors with your review through our rating system.

Overall Total Score

4.7 out of 5

Outstanding | 948 reviews

Reviews from various websites

All reviews for Sweet Indulgence from all websites. The restaurant offers good food (4.7 stars) and is one of the best restaurants in Millbrae.

francis-hsueh

30.09.2023 - 05:34

My wife and I thoroughly enjoyed the Tangyuan (black sesame with peanut). Our son enjoyed the creative French Toast with Nutella in between the two slices. The...

joanna-h-ye

30.09.2023 - 05:34

Very clean place! Ordering is convenient and quick, and there are many desserts to choose from. The stewed eggs with ginger sauce we ordered are delicious.

alex-4195

30.09.2023 - 05:34

Service was absolutely awful. The cashier/ waiter made it very obvious she did not want to be there and gave my friend and I a lot of attitude. She also basical...

l-user-1224

30.09.2023 - 05:34

Small cozy sweet cafe good for a night chill ?the sweets are all very delicious but more what I like is the staff are so kind! You wouldn’t regret visiting!

benjamin-tseng

30.09.2023 - 05:34

Great place for good Asian snacks. When they open is a little oddly variable (rarely are they open at the opening time), but I can't find another place to get s...

Last update : 30.09.2023

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"Food is good but need to step up customer service.I ordered on DoorDash and got a reasonable ETA so I started walking to the store. This was lunch time. When I got to the store, ETA jumped twice so then I had to wait 40 minutes to get a salad. I asked them if they can expedite it, they said no. I asked them to cancel and they said I have to wait 15 minutes.Obviously DoorDash needs to do better but a couple recommendations that the store can take to improve:1. Stop taking orders if you are out of capacity, especially for pick up at peak time. People walk to the store instead of waiting at home. I don’t check my phone every minute to see whether the ETA increases or not. I get an ETA and I walk. It’s a very bad experience that ETA increases significantly when you are already waiting in the store.2. Show some empathy and be kind to your customer. Lunch time is very tight for most people working in the city. I understand it’s taking longer to prepare the food and the least you could do is to help me cancel order right away so I can stop waiting and go somewhere else. Btw if I cancel on my end, I do not get a refund. All I got was “sorry there’s nothing I can do”.3. The other thing you could do is to route my order to the in store purchase queue which seems to have a shorter wait and start preparing my food right away instead of telling me I have to wait another 40 minutes. No way you are asking your customer to wait 40 minutes for a salad in a supposed to be “fast” food restaurant.Let me know how you think of my recommendations."

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