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Contribute Feedback What User likes about Dunkin':
I realized that there was a new manager at Moline location! She is by far the best I have seen or treated in a long time! she really seems to know what she does, she said it was her first job as manager and I was shocked! I couldn't say. she helped me immediately with the order disorder and got it immediately with asking.. from the short interaction I had it seems extremely positiw, good guidance and very quiet and f... View all feedback.
What Fred D doesn't like about Dunkin':
I love Dunkin’ but this might be the worst one I’ve ever been to. The parking lot is a giant mess with potholes everywhere that have not been fixed for many many months. The place always seems to be understaffed. When I order ahead, my drink is never ready by the time I get there. The other Dunkin’ Donuts I’ve been to have always had my drink ready to go as long as I ordered ahead with enough time for the staff to ma... View all feedback.
Donuts are always fresh if you get there first thing in the morning but I got there late morning. Not always fresh at that time and the selection was minimal they only make donuts first thing in the morning they don't have someone around to replenish. Other sandwiches tasty
Best place to get coffee. I prefer Dunkin donuts over Starbucks because they are very affordable. They have a variety of products and flavors. They are very professional and nice and have very friendly service.
Terrible service!! It was 1:52pm and there was a sign that stated Lattes 1.99 from 2-5. One of the ladies there asked her and she said no. So the “MANAGER” wanted me to wait 8 mins. I would never make my customers wait 8 mins. So I declined the latte and order regular coffee and still had to wait until 2:04 to get those!!! SMH I WAITED THAT LONG. Never again will I stop there again.
Poor management at the facility. They allow their workers to play inappropriate music inside while there are customers eating with their children. I had ordered a custom new drink that came out and they didn’t have anything for the drink nor and just tasted like regular iced coffee instead of the chocolate caramel cold brew with the stuff on top.
I waited in line for over 30 minutes from 8:03 to 8:33 to get a bacon egg cheese bagel and was told that someone forgot to do their job and turn on the grill so they couldn’t make any food. Why was the drive-thru so slow if all you have available are pre-maid doughnuts? Unbelievably bad service. I also watched at least 5 cars behind me in line leave without purchasing anything.
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